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Online Comment Moderation. Emerging Best Practices - Manuals

The study offers a wide range of online comment management methods adopted by media outlets and companies around the world, pointing out to the best practices for dealing with offensive and unsuitable comment and hate speech.

Journalist Guide – Covering the News in a Dangerous and Changing World - Manuals

The Guide provides information and proposals to journalists reporting stories in potentially harmful environments or about critical issues

Global Survey on Internet Privacy and Freedom of Expression - Reports

The book maps out the issues in the current regulatory landscape of Internet privacy from the viewpoint of freedom of expression

Guidelines for the application of the Rome Charter: A working tool for accurate media coverage on migration and asylum - Manuals

Media should cover migration-related issues in a thorough and nuanced way, based on solid facts. While the Rome Charter on the one hand suggests guidelines for Italian journalists when reporting on asylum seekers, refugees, victims and migrants, on the other hand this guide focuses on translating the principles affirmed in the code of conduct into practical guidance for journalists

UN Plan of Action on the Safety of Journalists and the Issue of Impunity - Reports

The UN Plan of Action on the Safety of Journalists and the Issue of Impunity is a systematic UN-wide plan for a free, safe environment for journalists and media workers

Informing communities. Sustaining democracy in the digital age - Reports

This report examines the information needs of the 21st century American citizen and proposes 15 public policy recommendations for sustaining democracy in the Digital Age

Speaking of terror. A survey of the effects of counter-terrorism legislation on freedom of the media in Europe - Reports

A survey of the effects of counter-terrorism legislation on freedom of the media in Europe, drafted by David Banisar for the Council of Europe

Media accountability systems - Reports

This booklet on media accountability systems is written by Professor Claude-Jean Bertrand of French Press Institute, University of Paris. It is a practical list of various tools for media professionals, their outlets and associations, in improving journalistic standards and regaining the trust of the public