The Commission has released the results of a Eurobarometer survey to better understand the attitude of EU households and citizens towards new Internet-based communications services as compared to legacy telecom services, and to measure the related expectations and needs for consumer protection.

The survey also measures the means of reception of TV broadcast services, the uptake of service packages and the awareness of 112, the Single European emergency call number.

The fieldwork was conducted between 17 and 26 October 2015. It covers the 28 EU Member States, with a total of 27,822 respondents interviewed. It follows on from the previous Eurobarometer survey which was conducted in January 2014.

Tags: EU_member_states Online_news_Online_media Digital_rights
Publication Date: 15/05/2016
Source: European Commission's Directorate General for Communications Networks, Content & Technology
Dataset format: xls csv
Accessibility: free