How do we know it’s effective? Approaches to measuring child outcomes from helpline services
LSE’s Mariya Stoilova, Professor Sonia Livingstone, and Sheila Donovan worked with the UK-based NSPCC to investigate how children’s helplines measure their effectiveness. The work of child helplines is vital for reducing children’s risk of harm and vulnerability, and improving child protection and wellbeing. It is estimated that globally child helpline services take around 9 million calls annually. Child helplines are recognised as a […]
